How Confident Holidays and Packages PVT LTD collects, uses, protects, and handles your personal data.
Depending on the services you use, we may collect personal information such as your name, email address, phone number, billing or postal address, and date of birth where required for travel services.
We may also collect booking and travel information, including travel dates, destinations, travel preferences, booking and transaction details, and passport, visa, PAN, or other identification details where required for applicable travel or visa services.
Technical information may include your IP address, browser and operating system information, device information, website usage data, cookies, and location information where enabled or required.
We may use your information to process and manage travel bookings and enquiries; provide tour packages, flight, hotel, visa, transportation, and other travel-related services; send booking confirmations, invoices, itineraries, updates, and service notifications; provide customer support; process payments and refunds where applicable; improve our website, applications, products, and customer experience; send promotional communications where permitted; detect and prevent fraudulent or unauthorized activities; and comply with applicable legal and regulatory requirements.
We may share relevant information with trusted airlines, hotels, visa consultants, embassies or consulates, transportation and activity providers, payment gateways, technology and service providers, and government or regulatory authorities where required by law. We aim to share only the information reasonably necessary for the relevant purpose.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. Where appropriate, we may use encryption, secure servers, authentication mechanisms, and access controls.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
Subject to applicable laws, you may have the right to request access to your personal information, correction of inaccurate information, withdrawal of consent for certain marketing communications, deletion where legally permitted, and information about how your personal data is used.
For privacy-related requests or concerns, contact us through our official customer support or privacy contact details.
Our website and applications may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better user experience.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
We retain personal information only for as long as reasonably necessary to provide services, maintain booking and transaction records, comply with legal and regulatory requirements, resolve disputes, prevent fraud, and enforce our agreements. Retention periods may vary depending on the type and purpose of the information.
Our website or communications may contain links to third-party websites, payment platforms, airlines, hotels, or other service providers. Confident Holidays and Packages PVT LTD is not responsible for the privacy practices, security, or content of third-party services. Customers should review the privacy policies of such third parties before providing personal information.
Our services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law. If you believe a child has provided personal information without appropriate authorization, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws. Changes will be published on this page along with an updated Effective Date. Customers are encouraged to review this policy periodically.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Confident Holidays and Packages PVT LTD through our official customer support channels:
How we collect, protect, and use your personal data
Terms governing access to our website and booking services
Rules for cancellations, refunds, and supplier policies
Important disclaimers, liability, and dispute resolution
